Course Refunds
Eligible within 48–72 hours of purchase if less than 20% of content is accessed and no quizzes attempted.
Internship Fees
Certificate processing fees (₹100) are non-refundable once documents are generated or mentor review is performed.
Processing Time
Approved refunds are processed in 3–5 working days and credited to original UPI/bank account in 5–7 days.
1. Course Refund Eligibility
Conditions for claiming a refund on purchased courses
At Skyrovix, we strive to deliver top-tier hands-on educational courses. If you are not satisfied with a self-paced or guided course, you may be eligible for a refund under the following strict conditions:
- Refund request submitted within the official 48–72 hour cancellation period.
- Less than 20% of the total course modules have been completed or viewed.
- No course quizzes or exams have been attempted or submitted.
- No course completion certificate has been generated or issued.
- Verified technical defect on our platform that prevents course access, unresolved within 72 hours by our support team.
- More than 20% of the course lectures, lessons, or code exercises have been accessed.
- Any graded quiz or assessment has been taken.
- The course certificate of completion has already been issued or claimed.
- Course resource files, project source code, or solution archives have been downloaded.
- Refund request made after the expiration of the cancellation window.
2. Cancellation Period & How to Request
Time limits and procedure to cancel your enrollment
The cancellation window begins immediately at the moment your payment is confirmed:
Standard Window: Within 48 to 72 Hours of payment confirmation.
Requests submitted after 72 hours from the purchase timestamp will not be eligible for cancellation or refund under any circumstances.
Steps to Request Cancellation:
- Send an email from your registered Skyrovix account email address to skyrovix@gmail.com.
- Use the exact subject line:
[CANCELLATION REQUEST] - Your Full Name - Course Name. - Include your Student ID, Payment Transaction / UTR Number, and the reason for cancellation.
- Our billing and audit team will verify your content consumption logs and respond within 24–48 working hours.
3. Internship Fee Refund Rules
Policies regarding application fees, certificate issuance fees, and duplicate payments
Certificate Processing Fee (₹100)
Skyrovix virtual internship applications and task learning are free. The nominal ₹100 certificate fee covers manual mentor task evaluation, administrative verification, secure cloud hosting, and cryptographic tamper-proof QR code generation.
Non-Refundable Policy: Once payment is submitted and verified by admin, or when official credentials (Offer Letter, ID Card, or Verified Certificate) are generated, the fee is non-refundable.
100% Refund for Duplicate Payments
If a technical error or bank network delay causes an accidental duplicate deduction (i.e. you were charged more than once for the same application or course), 100% of the duplicate amount will be refunded immediately upon bank UTR reconciliation.
Simply email your UTR numbers and screenshots to skyrovix@gmail.com with the subject [DUPLICATE PAYMENT REFUND].
Discounts, Promotional Offers & Fee Waivers:
Promotional coupons, early-bird vouchers, and certificate free-offer waivers carry zero cash value and cannot be exchanged, transferred, or converted into cash refunds.
4. Refund Processing Timeline
Step-by-step turnaround times from review to bank settlement
Verification & Audit
24 – 48 Working Hours
Our support team checks your application logs, UTR transaction records, and confirms eligibility under our policy.
Approval & Processing
3 – 5 Working Days
Upon approval, our finance department initiates the reverse transaction with our payment partner/banking network.
Bank Account Credit
5 – 7 Business Days
Funds are credited directly back to the original payment source (same UPI ID or bank account from which payment was made).
Have Questions About a Payment or Refund?
Our grievance and support desk is dedicated to assisting students. If you have any inquiries regarding your payment status or eligibility, please reach out to us.